Shipping Policy
Last updated: 14 August 2026
Orders are fulfilled and shipped by BuyGoods, the retailer of record. This page summarises the shipping terms as published on the official order page. The retailer's own terms at checkout govern your order.
Shipping costs
| Bundle | Price per bottle | US shipping |
|---|---|---|
| 2 bottles | $79 | $9.99 |
| 3 bottles | $69 | $9.99 |
| 6 bottles | $49 | Free |
Free shipping applies to the 6-bottle bundle within the United States. Prices are set by the manufacturer and can change without notice; the order page is authoritative.
Dispatch
Orders are typically processed within one to two business days. Orders placed at a weekend or on a public holiday begin processing on the next business day. You will receive a confirmation email at the time of order and a second email with tracking information once the parcel is dispatched.
Delivery estimates
- United States — generally five to seven business days after dispatch, depending on destination.
- International destinations — where available, generally ten to fifteen business days after dispatch. Availability and cost are shown at checkout.
These are estimates, not guarantees. Carrier delays, severe weather and customs inspections can extend them.
Tracking your parcel
The tracking number in your dispatch email may take 24 to 48 hours to show activity while the parcel is scanned into the carrier network. If tracking has not updated after three business days, contact the retailer's support team with your order number.
Customs, duties and taxes
International orders may attract import duties, taxes or handling fees charged by the destination country. These are set by local authorities, are not included in the price shown at checkout, and are the responsibility of the recipient. Refusing a parcel to avoid duties does not entitle you to a refund of shipping costs.
Incorrect addresses
Check your shipping address carefully before submitting the order. Parcels sent to an incorrect address that are returned to sender can be reshipped, but a second shipping charge applies. If you spot a mistake, email support immediately with your order number — before dispatch there is usually time to correct it.
Lost, delayed or damaged parcels
If tracking shows delivery but the parcel has not arrived, check with neighbours and your local carrier depot first, as parcels are sometimes left in a safe place. If it is genuinely missing, or if it arrives damaged, contact the retailer's support team within seven days of the delivery date with photographs where relevant. Fulfilment errors are handled by the retailer, not under the money-back guarantee.
Where it ships from
KlaroNail is manufactured and shipped from the United States.
What we can and cannot help with
This website is informational and does not hold order records, tracking data or customer accounts. Anything involving a specific parcel has to go to the retailer's support team, which is reachable through the link in your order confirmation email. For general questions about the information on this page, write to support@klaronael.com.
See also the refund policy.